Privacy Policy
Effective date: June 03, 2026 · This policy explains how RBXKey collects, uses, and protects your personal data.
Information We Collect
When you create an account or place an order on RBXKey, we collect the following:
- Account data — your name, email address, and encrypted password
- Order data — purchase history, products bought, and transaction references
- Technical data — IP address, browser type, and device information collected automatically
- Support data — any messages you send to our support team via Discord or email
How We Use Your Data
Your data is used exclusively to operate and improve our service:
- To process your orders and deliver digital keys to your account
- To manage your account, login sessions, and order history
- To send transactional emails such as order confirmations and key delivery notices
- To detect and prevent fraud, abuse, or unauthorized activity
- To maintain the security and performance of our platform
How We Protect Your Data
We take reasonable technical measures to keep your data secure:
- All data is transmitted over HTTPS with SSL encryption
- Passwords are stored using cryptographic hashing — we never have access to your raw password
- Payment details are handled entirely by third-party processors — we store no card numbers
- Access to personal data is restricted to authorized administrators only
Who We Share Data With
We do not sell your personal data. We only share it when strictly necessary:
- Payment processors (e.g. Stripe, PayPal) — to complete your transaction securely
- Hosting infrastructure — our VPS provider processes data as part of running the site
- Legal obligations — we may disclose data if required by law or valid legal process
Cookies
RBXKey uses essential cookies to keep you logged in and maintain your shopping cart. We may also use analytics cookies to understand how the site is used. For full details, see our Cookie Policy.
Your Rights
You have the following rights over your personal data at any time:
- Request a copy of the data we hold about you
- Request correction of any inaccurate information
- Request deletion of your account and all associated data
- Withdraw consent for non-essential communications at any time
To exercise any of these rights, contact us on Discord. We will respond within 72 hours.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of RBXKey after changes are posted constitutes your acceptance of the updated policy.
Contact
For any privacy-related questions, data requests, or concerns, reach us on Discord. We aim to respond within 24 hours.